Report a Death in Matthews, NC Call Now (704) 846-3771

Matthews, NC - Cremation-With-Care
Heritage Funeral & Cremation Service
3700 Forest Lawn Drive
Matthews, NC 28104

If you are in immediate need of arranging cremation services in Matthews, NC because you have just experienced the death of a family member or friend please accept our sincere condolences. Our experienced & knowledgeable staff of cremation specialists are standing by to respond to your call, expedite transport of your loved one and answer your questions with compassion & sensitivity. We understand that what matters most when losing a loved one is guidance & understanding.

(704) 846-3771
America's Cremation Experts
hospice collaboration

When a Death Occurs at Home: Under Hospice Care

When a loved one passes away at home in Matthews, NC or surrounding area under the care of Hospice please notify Hospice first. Instruct the Hospice Caregiver to call Heritage Funeral & Cremation Service so we may dispatch a vehicle and personnel to the home in order to bring the deceased

When a Death Occurs at Home: NOT Under Hospice Care

If a loved one passes away at home in Matthews, NC or surrounding area and is not under the care of Hospice please call 911 to notify them of the death. When the emergency medical staff arrives they will determine the best course of action. If the deceased was under a physician's care they may release your loved one directly to us. If so, please instruct the EMT to call Heritage Funeral & Cremation Service. Otherwise it may be determined to refer the death to the Medical Examiner. If that's the case then it is important to inform the Medical Examiner to release your loved one to Heritage Funeral & Cremation Service at the appropriate time.